To188 Terms & Conditions – Malaysia Platform Usage Rules

These terms and conditions ("Terms") constitute a legally binding agreement between you ("Member" or "User") and to188 ("Platform", "We"). These Terms govern all access to and use of the to188.biz website and all services provided therein.

By performing any of the following actions, you are deemed to have fully accepted these Terms:

• Registering a new account with to188
• Log in to an existing to188 account
• Making a deposit or conducting any financial transaction through to188
• Using any game or service available on the to188 platform

These Terms should be read together with Privacy Policy and Responsible Gambling Policy to188, all of which together form the entire agreement between you and to188.

To register and use the to188 platform, you must meet all of the following eligibility requirements:

• Age: You must be at least 18 years of age at the time of registration. to188 takes this age requirement seriously and reserves the right to request age verification documents at any time.
• Legal Capacity: You must have full legal capacity to enter into a binding agreement under Malaysian law.
• One Account Only: Each individual is only permitted to hold one to188 account. Opening multiple accounts is strictly prohibited and may result in the closure of all related accounts and forfeiture of balances.
• Accurate Information: All information provided during registration must be accurate, complete, and up to date. to188 reserves the right to request identity verification documents at any time.

You are solely responsible for keeping your to188 account password and login credentials confidential. to188 recommends the following steps to protect your account:

• Use a strong, unique password that is not used on any other platform
• Do not share your login credentials with anyone, including family members
• Log out of your account after each session, especially when using a shared device
• Enable two-factor authentication (2FA) if available in your account settings
• Contact to188 immediately at support@to188.biz if you suspect your account has been accessed without your authorisation

To188 will not be held liable for any losses resulting from unauthorised access to your account caused by your own negligence in safeguarding your login credentials.

To188 supports the following local Malaysian payment methods for deposits:

All deposits must be made using a payment account registered in the same to188 member's name. to188 does not accept third-party deposits. If a deposit is received from an unverifiable source, to188 reserves the right to withhold or return the amount while conducting a review.

To188 members may withdraw funds to a Malaysian payment account that has been registered and verified in their profile. Withdrawal conditions are as follows:

• Minimum Withdrawal: The minimum withdrawal amount is RM 50 per transaction.
• Identity Verification: to188 reserves the right to request identity verification documents (a copy of your MyKad or passport) before processing your first withdrawal or any withdrawal exceeding a specified limit.
• Withdrawal Methods: Withdrawals are only permitted to the same payment method used for the deposit, or to another method that has been registered and verified under the same member's name.
• Processing Time: Withdrawals to e-wallets (Touch 'n Go, GrabPay, DuitNow, Boost, ShopeePay) are typically completed within 15 to 30 minutes. Withdrawals via FPX to a bank account generally take 1 to 3 business hours.
• Withdrawal Fees: No processing fee is charged for withdrawals that meet the minimum requirements. to188 reserves the right to impose a fee on withdrawals that do not meet the minimum requirements or that exceed the number of free withdrawals permitted per month.

To188 reserves the right to delay or withhold withdrawals for security reviews, terms compliance checks, or to investigate suspected fraudulent activity. In such cases, to188 will notify the member via their registered email to explain the situation.

To188 offers a variety of bonuses and promotions to members from time to time, including welcome bonuses, weekly cashback, Malaysian festive promotions, and VIP programme rewards. All bonuses are subject to the following conditions:

• Wagering Requirements (Rollover): Each bonus carries wagering requirements that must be met before any bonus funds can be withdrawn. The specific wagering requirements are stated in the terms of each individual promotion.
• One Bonus at a Time: Members may not claim two bonuses simultaneously unless otherwise stated in the relevant promotional terms.
• Bonus Abuse Prohibition: to188 strictly prohibits any attempt to exploit or abuse the bonus system — including opening multiple accounts to claim bonuses repeatedly. Such violations will result in the forfeiture of all related bonuses and balances, as well as account closure.
• Bonus Validity Period: Every bonus has a validity period. Bonuses that are not used within the specified period will expire automatically.
• Bonus Betting Limits: While meeting bonus wagering requirements, a maximum bet limit per spin or per hand may apply. Exceeding this limit while a bonus is active may result in the bonus being forfeited.

All games available on the to188 platform — including Live Casino, slots, football, blackjack, roulette, and Lottery — are subject to the following rules:

• Final Decision: The outcome of all games as recorded by the to188 system is final. In the event of any discrepancy between what is displayed on your device and the to188 system records, the to188 system records shall prevail.
• Technical Disruptions: In the event of a technical disruption during a gaming session that prevents a game from being completed, to188 will review the game logs and determine a fair resolution based on the state of play at the time of the disruption.
• Football Betting: All confirmed football bets are final and cannot be cancelled once a match has begun. to188 reserves the right to void or adjust bets if there is evidence that incorrect information was used.
• Lottery: Purchased lottery tickets cannot be cancelled or transferred. Draw results that have been officially announced are final.
• Live Casino Results: For Live Casino games, the outcome recorded by to188's video streaming system shall apply in the event of any dispute.

To188 uses an independently audited Random Number Generator (RNG) for all software-based games to ensure the fairness of every game outcome.

To188 members are expected to conduct themselves respectfully and responsibly while using the platform. The following are strictly prohibited:

• Using automated software, bots, or scripts to play games automatically
• Colluding with other players to gain an unfair advantage in any game
• Exploiting any technical errors, glitches, or system vulnerabilities on to188 — any errors discovered must be reported to the to188 support team
• Using offensive, discriminatory, or threatening language in live chat or any communication with the to188 team
• Abusing the system for the purposes of money laundering
• Opening multiple accounts for the purpose of claiming bonuses repeatedly
• Using your to188 account for any purpose other than personal entertainment

To188 reserves the right to suspend or close a member's account for the following reasons:

• Violation of any part of these Terms & Conditions
• Suspicion or confirmation of fraudulent activity or money laundering
• Providing false information during registration or identity verification
• Opening multiple accounts
• Requests from competent authorities
• Unresolvable security risks

Members may also voluntarily close their own account at any time by contacting the to188 support team at support@to188.biz. Any valid balance in the account (excluding bonuses that have not yet met the rollover requirements) will be returned to the member via their registered payment method once the review is complete.

To188 is committed to protecting the personal data of all members. Information collected during registration and use of the to188 platform is used solely for the following purposes:

• Managing and maintaining member accounts
• Processing financial transactions securely
• Complying with applicable legal and regulatory requirements
• Preventing fraud and illegal activity
• Improving to188's services and overall platform experience

To188 will not sell or disclose members' personal data to third parties for marketing purposes without the member's consent. For full details on how to188 handles personal data, please refer to Privacy Policy us.

To188 takes its social responsibility seriously and is committed to promoting healthy and responsible gaming practices among all members. The to188 platform provides the following tools to help members stay in control:

• Personal Deposit Limits: Members can set daily, weekly, or monthly deposit limits through their account settings. These limits take effect immediately upon being set.
• Play Break: Members may activate a playing break of 24 hours, one week, or one month. The account will be locked from all gaming activity for the duration of that period.
• Self-Exclusion: Members who feel they need more serious assistance may apply for self-exclusion by contacting the to188 support team.
• Activity History Review: All game records and transaction history are available for members to review at any time through the account panel.

To188 encourages any member who feels that gaming is beginning to negatively affect their life to seek help and make use of the tools provided. Further information is available on the Responsible Gaming us.

The following are important disclaimers that all to188 members should be aware of:

• Gaming Risk: All games available on to188 carry financial risk. Members acknowledge that they understand these risks and play at their own responsibility.
• No Guaranteed Winnings: to188 does not guarantee any outcome or winnings in any game. Results are random and cannot be predicted.
• Liability Limits: Under no circumstances shall to188's liability to a member exceed the total net deposits made by that member in the 12 months preceding the liability claim.
• Service Disruptions: to188 is not liable for any losses arising from service disruptions caused by factors beyond to188's control, such as internet outages, third-party server issues, or natural disasters.

To188 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time at its sole discretion. Any material changes will be communicated to members through:

• Notices displayed on the to188.biz homepage
• Email to the member's registered email address (for significant changes)
• In-account notifications upon member login

Continued use of the to188 platform after updated Terms take effect will be considered acceptance of the revised Terms. If you disagree with any changes, you have the right to close your account and withdraw your eligible balance.

These Terms and Conditions are governed by the laws of Malaysia. Any dispute arising from or in connection with these Terms shall first be resolved through negotiation between both parties before any legal action is taken.

For any enquiries regarding these Terms and Conditions, please contact the to188 team at support@to188.biz.